Terms of service

Effective Date: February 15, 2025

These Terms of Service (“Terms”) govern your access to and use of thepurefix.com (the “Site”), owned and operated by:

SanBro Global Inc. and/or Sandu Brothers Pvt. Ltd.
Sandu Wadi, Chembur, Mumbai, India – 400071
1200 Summer St, Stamford, CT, USA – 06905

By accessing or using this Site, you (“User,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site immediately.


1. Eligibility

To use or purchase from this Site, you must:

• Be at least 18 years of age, or
• Be the age of legal majority in your jurisdiction

If you access the Site from outside India or the United States, you are responsible for compliance with applicable local laws.


2. Use of the Site

You agree not to use the Site for any unlawful, fraudulent, or unauthorized purpose, including but not limited to:

• Disrupting or interfering with Site functionality
• Attempting unauthorized access to systems or user data
• Uploading viruses, malware, harmful code, or automated scripts

We reserve the right to suspend or terminate access for any violation of these Terms.


3. Account Registration

Certain features may require account registration. You agree to:

• Provide accurate and current information
• Maintain confidentiality of your login credentials
• Accept responsibility for all activity under your account

Accounts suspected of fraud or policy violations may be suspended or terminated.


4. Products & Services

We aim to provide accurate product information; however, we do not guarantee that descriptions, pricing, availability, or images will always be error-free.

We reserve the right to:

• Modify or discontinue products
• Limit purchase quantities
• Cancel or refuse orders at our discretion


5. Pricing & Payments

Prices are displayed in the applicable currency and may vary by region.

By completing a purchase, you confirm that:

• You are authorized to use the selected payment method
• All billing information provided is accurate

Payments are processed through third-party providers. We do not store full payment card details.


6. Shipping

We use trusted third-party shipping partners to fulfill orders.

Please note:

• Shipping and delivery timelines are estimates, not guarantees
• Delays may occur due to factors beyond our control
• Incorrect address details may result in non-delivery, for which we are not responsible

Refer to the Shipping Policy for full details.


7. Returns, Exchanges & Replacements

We do not offer refunds.

However, we may provide exchanges or replacements in cases where a product is:

• Lost in transit
• Not delivered
• Expired upon arrival
• Defective or damaged

All conditions are governed by our Return & Exchange Policy.


8. Intellectual Property

All content on this Site — including text, graphics, images, logos, trademarks, software, and layout — is the exclusive property of:

SanBro Global Inc. and/or Sandu Brothers Pvt. Ltd.

You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.

A limited, non-exclusive, non-transferable license is granted solely for personal, non-commercial use.


9. User Content (Reviews & Submissions)

By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, publish, modify, and display such content for business purposes.

You confirm that:

• You own the submitted content
• Your content does not infringe third-party rights

We reserve the right to remove content deemed misleading, unlawful, or inappropriate.


10. Third-Party Services & Links

The Site may include links or integrations with third-party services.

We are not responsible for:

• Third-party content or availability
• External privacy practices
• Third-party terms or policies

Use of third-party services is at your own risk.


11. Disclaimer of Warranties

To the fullest extent permitted by law:

The Site, products, and services are provided “AS IS” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, error-free, or secure access, nor the accuracy or completeness of content.

This disclaimer aligns with U.S. consumer law standards and India’s IT Act, Section 79 (Safe Harbour).


12. Limitation of Liability

To the extent permitted by law, SanBro Global Inc. and Sandu Brothers Pvt. Ltd. shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business
• Damages arising from Site use or inability to use the Site

Maximum liability shall not exceed the amount paid for the relevant product.


13. Indemnification

You agree to indemnify and hold harmless SanBro Global Inc. and Sandu Brothers Pvt. Ltd. from claims arising due to:

• Misuse of the Site
• Violation of these Terms
• Breach of laws or third-party rights


14. Legal Compliance

These Terms are structured to comply with applicable laws, including:

United States:
• FTC Act
• Uniform Commercial Code
• Applicable state e-commerce laws

India:
• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Consumer Protection (E-Commerce) Rules, 2020
• IT Intermediary Guidelines, 2021

Users outside these jurisdictions are responsible for local compliance.


15. Governing Law & Jurisdiction

Indian users: Laws of India; jurisdiction in Mumbai, Maharashtra
U.S. users: Laws of the State of Connecticut; jurisdiction in Connecticut courts

By using the Site, you consent to these jurisdictions.


16. Termination

We reserve the right to suspend or terminate access, cancel orders, or restrict use at our discretion, with or without notice.


17. Changes to These Terms

We may update these Terms at any time.
Changes become effective immediately upon posting.
Continued use of the Site constitutes acceptance.


18. Contact Information

For questions or legal notices:

SanBro Global Inc. and/or Sandu Brothers Pvt. Ltd.
Sandu Wadi, Chembur, Mumbai, India – 400071
1200 Summer St, Stamford, CT, USA – 06905

📧 support@thepurefix.com